Returns and reprints

This returns policy describes how FORME handles custom products, defects, reprints, and refunds.

Custom products

Because custom products are made to an approved design, change-of-mind returns are generally not available after production begins. The final policy, exceptions, and cancellation window must be confirmed by FORME.

Defects and errors

Report damage, print defects, or a production error with photographs and the order reference within the company’s published reporting window. FORME will review the proof and production record before offering a reprint, replacement, or refund.